Terms and Conditions

Effective Date: 14/02/2024

Welcome to Benito Therapeutic! By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform.

1. General Terms

• These Terms and Conditions govern your use of Benito Therapeutic’s website and online services.
• By placing an order on our platform, you confirm that you are at least 18 years old or have parental/guardian consent.
• We reserve the right to update or modify these Terms at any time. Continued use of our website constitutes acceptance of the changes.

2. Product Information & Availability

• All products displayed on our website are subject to availability. We strive to provide accurate descriptions, but we do not guarantee that all product details, pricing, or images are error-free.
• Benito Therapeutic reserves the right to modify or discontinue any product at any time without prior notice.

3. Ordering & Payment

• By placing an order, you agree to provide accurate and complete billing and shipping information.
• All prices are listed in [currency] and are subject to applicable taxes.
• We accept various payment methods, including credit/debit cards, net banking, and digital wallets. Payments must be completed before order processing.
• Benito Therapeutic reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

4. Shipping & Delivery

• We aim to process and ship all orders within 7 business days. Delivery times may vary based on your location.
• Benito Therapeutic is not responsible for delays due to external factors such as courier issues, strikes, or natural disasters.
• Once the order is shipped, we will provide tracking details via email or SMS.

5. Returns, Refunds & Cancellations

• Returns: We accept returns only for damaged, defective, or incorrect products. Customers must notify us within 7 days of receiving the order.
• Refunds: Refunds are processed within 3 business days after the returned product is inspected and approved.
• Cancellations: Orders can only be canceled before they are shipped. Once shipped, cancellations are not allowed.

For more details, please refer to our Return & Refund Policy.

6. Use of Website & Intellectual Property

• All content, logos, trademarks, and product descriptions on this website are the intellectual property of Benito Therapeutic. Any unauthorized use, reproduction, or distribution is strictly prohibited.
• You agree not to misuse the website by engaging in fraudulent activities, hacking, or violating any applicable laws.

7. Privacy & Data Protection

• We prioritize your privacy and follow strict data protection regulations. Personal information collected during transactions is kept secure and confidential.
• We do not sell or share your data with third parties except as required for order fulfillment.
• For more details, refer to our Privacy Policy.

8. Limitation of Liability

• Benito Therapeutic is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• We do not guarantee that our website will be error-free, uninterrupted, or completely secure at all times.

9. Governing Law & Disputes

• These Terms and Conditions are governed by the laws of India.
• In case of any disputes, we encourage amicable resolution. If necessary, disputes will be subject to the jurisdiction of courts in Bhubaneswar.

10. Contact Us

If you have any questions regarding these Terms, please contact us at:

📧 Email: support@benitotherapeutic.com
📞 Customer Support: 1800111222
🏢 Office Address: Bhubaneswar, Odisha, India